Archive for March, 2006

Mar 22 2006

Lost in Translation

Published by firefly under General

I’ll share another Japan anecdote with you. My parents came over to visit at one point, and they were staying in a decent hotel in Shinjuku. Much the same way as I did, and the same way as many foreigners coming to Japan, they were struggling with the language barrier.

They had a bit of trouble getting around, and they felt a bit lost without my help and assistance. So anyway, I met my father one day at lunch, and he told me what happened to him that morning :

<Dad sits down in Lobby, reading a paper>
<A helpful member of staff comes over>
Staff : Good Morning Sir !
Dad: Oh, good morning.
Staff : Can I get you something to drink sir? Tea or Coffee?
Dad : Uh, no thank you. I’ll wait until my wife gets here.
Staff : I understand sir !
Dad : Thanks.

3 minutes later, the Staff came back, and with a smile, he placed a large jug of hot water on the table in front of my Dad.

Staff : Enjoy, sir !
Father : *stunned and confused* Uhh, thanks,

To this day we still don’t know what happened. Mysteries of life*.

*(but of course, just another day in Japan!).

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Mar 17 2006

Something Positive, Evolving Reactions

Published by firefly under General

Today I’m going to focus on some positive, fantastic things about Tokyo that I personally greatly enjoy.

  • "Irrasshaimase". The greeting you get when you walk into a shop or place of business. Said correctly, it is very warm, welcoming, and creates a fantastic environment.
  • Sensitivity towards others. Tokyo is a very small place - you live very close to other people, and no matter where you are, there are always several thousand Japanese in your vicinity to share the experience. As a result of this, a majority of Japanese people are extremely sensitive and empathetic towards other people. This is a very endearing and fantastic trait that people in other countries would do well to learn.
  • Honesty. It’s very nice to have something returned when you lose something. If I lose something overseas, I immediately resign myself to the fact that it will not return. However, if I lose something in Japan (which rarely happens, since I’m a careful person), most of the time, all I need to do is wait. If you lose a wallet, chances are good that it will return… WITH any money that was inside.
  • Service. Best service in the world. Bar nowhere. I have an incredible amount of buying confidence - I know that almost anything that goes wrong will be fully supported and fixed until I am completely happy. Even when such services mean that the shop is now selling to me at a loss. Incredible.
  • Food. Japan has really good food. Healthy, tasty, refined, and generally reasonable.

I believe Japan to be a country of extremes. There are many things that are so fantastic, it just blows your mind. I could talk about this all day. Then, there are things that frustrate and anger you, that put you in a bad mood for days. As a positive person, I tend to focus on the first category.

Interestingly, I find that things that used to make me really, really angry, don’t affect me any more. A real life example - I went to dinner with a friend, and I was expecting another friend soon. Here is the conversation between the restaurant guy, and me.

Me : (Japanese) Hello there, table for three please.
Restaurant Guy : Uhhhhhhhhhhhhhh
Me : (Japanese) : Er, there is another person coming soon.
Restaurant Guy : Uhhhhhhhhhhhhhhhh
Me : (Japanese) : Um… are you ok?
Restaurant Guy : Uhhhh…. Umm… I no speak…. English… Uhhhh
Me : (Japanese) : Pardon ?
Restaurant Guy : Uhhh.. sorry. No English. Uhh…. Sorry.
Me : (Japanese) : Thats ok, I’m speaking Japanese.
Restaurant Guy (pained facial expression) : Sorry…. Ummm..
Me : (Japanese) : Whats wrong with you? I’m speaking to you in Japanese?
Restaurant Guy : Ummmmmm, very, very sorry…. please wait
Me : (Japanese) : No, I wont wait, I want a table for three. Give me a table right now. Aaarrrggh.

I used to get really worked up about this. I spent so long studying Japanese and practising my language skills, why the hell cant this guy understand me!!??!? Recently this happened to me again, and I noticed my response was totally different.

Me : (Japanese) Hello there, table for two please.
Restaurant Guy : Uhhhhhhhhhhhhhh
Me : (Japanese) : No smoking is best.
Restaurant Guy : Uhhhhhhhhhhhhhhhh
Me : (Japanese) : Oh, I’m sorry. (slowly) Is there someone here who speaks Japanese ?
Restaurant Guy (Japanese) : Um.. what? Umm, Japanese? I speak Japanese… !
Me : (Japanese) : Great ! Table for two please. No smoking.
Restaurant Guy : Ok!!

Isn’t it interesting how your reactions change over the years, and they way you adapt to certain situations evolve?

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